Firefox Community Forum

Dear sirs, A few weeks ago I must have hit a button or two that made all my bookmarks disappear, about 200 or so. How do I get them back? Please help Harris Bartine hvbartine@yahoo.com

I was playing a game on Facebook when the screen froze and then blanked out. Now when I try to access any games, I get the message that 'my browser does not support this feature'. Is this a Facebook problem and is there anything I can do to solve it - there is no point trying to contact Facebook. TIA

Until today it worked fine. But now whenever I try to login to Xfinity I get You don't have permission to access "http://login.xfinity.com/login" on this server. It works fine on Chrome and Edge. I have disabled my add-ons. I have cleared cache, cookies, etc. I have rebooted. I have turned off firewall. I have checked my DNS. I have changed the DNS protection to OFF in Firefox. I have checked my proxy setting (I have no proxy). I have reinstalled Firefox. Etc. Etc. Nothing works. The fact that it works on Chrome and Edge, that it has worked everyday until today gets me confused. I also tried using my mobile phone as a hot spot to make sure it wasn't related to my Internet connection or IP address. Anyone have any ideas?

This an interesting one. When running Firefox on my personal Macbook. I've been recently having issues loading sites like Reddit, Facebook and a few others in private browsing mode.

The issue seems to only affect certain sites, browsing the rest of the internet I have no issues. However, with these sites, they simply either will not load or require multiple refreshes to work.

Even more interesting, my work Macbook has a similar ecosystem and works fine.

I have updated and reinstalled Firefox, cleared caches and history. And run both with and without VPN. As well as being sure to reboot the Mac before trying each new attempted fix.

Does anyone have any idea what's happening or what my next steps might be before I go to Apple for help?

I get the 403 forbidden nginx error when trying to loan just 1 website " bowlersmart.com using Firefox and Edge. I've cleared the cache and cookies but that makes no difference. Help!!

I've just upgraded to Ubuntu 24.04 which came with FF 129.0.2. I had a backup of my bookmarks which I imported from an HTML file, and now they're a complete mess. :( When I go to Manage Bookmarks, it shows they were imported in separate folders, in a certain order, but the folders are not showing when I expand the Bookmarks menu, nor do all the bookmarks. In small letters above it says "Recent bookmarks" followed by a mix of bookmarks from different folders; and not all the bookmarks are there. I have no idea how to troubleshoot this

Recently when viewing the ESPN website, it abruptly changes to Qwest. When I back click to return to the previous page, instead it switches to Amazon. The initial switch to Qwest happens whether or not I click on an ESPN story link or not (I never click on ads). When this occurs, I avoid clicking any links on the Qwest page, instead opting to close the page and then Firefox altogether to avoid a security risk. Are there any steps I should take to prevent this from occurring? Thank you for your time and consideration! Brett Portland, Oregon

Hi. I reallllly don't want to be the person asking the same question that happens every day...but I've tried to do a bit of searching. I could've done a lot more. I had a surprise windows reformat event this morning. Everything is shiny and unmodded. I have never had it open new indow tabs and new windows simultaneously. If I close the window on the toolbar and it closes the tab. I'd blame myself...but the only thing I did was change the font size because I'm nearly blind. Is this a new thing!? I hate it ! I don't want NEW windows, I use firefox for tabs.

this is happening in safe firefox and unsafe firefox. it must be something in the settings but i don't know!! (i've had the worst day at work and having to reformat was unexpected and incredibly frustrating...i just want my computer the way i like it)

I'm using the latest Firefox on Win10, with a fairly powerful laptop (64 gb RAM, intel i7 2.3 GHz chip), and for about a month now, whenever I use it, it uses so much CPU all the time that my laptop is overheating (slight hyperbole, but it's definitely churning the fans a lot, and the area around the keyboard gets hot to the touch). Sometimes it uses up to 45% CPU, and over 20% memory!!! (as reported in the task manager) Usually around 20-25% though. While Chrome, at the same time, is using 0.1%. It's not just when starting up, either, it's continuous during use, until I quit Firefox.

What the h*** is going on?!? I've tried the troubleshooting steps, but it remains crazy regardless of turning off extensions, and I'm just using the default theme. I notice it's mainly when loading images, like on social media.

This is insane. What is happening. Can someone help me?

Every time I try to access my xFinity/Comcast Account to retrieve my email, Firefox prevents from going to the website and gives me the following message:

You don't have permission to access "http://login.xfinity.com/login" on this server.

Reference #18.36747e68.1725716846.72b1c0be

https://errors.edgesuite.net/18.36747e68.1725716846.72b1c0be

This is now becoming a real pain in the ass since I cant retrieve my email now for the past three days. Prior to three days ago, this was never a problem. Even if I try from another server, I get the same error message....

Someone please help me!!!! - Jack Mastrangelo